Privacy Policy
Effective Date: January 2, 2026
MyAppDesk ("we", "us", or "our") operates the SolvIQ mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using SolvIQ, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create an account, we collect your email address through our authentication service (Supabase Auth).
- User-Generated Content: We store the problems, exams, and summaries you generate within the App. This content is associated with your account to provide you with a personalized experience.
1.2 Automatically Collected Information
When you use the App, certain information may be collected automatically by us or our third-party service providers:
- Device Information: Device type, operating system, unique device identifiers.
- Usage Data: How you interact with the App, features used, session duration, and frequency of use.
- IP Address: Used for approximate geolocation and security purposes.
- Push Notification Tokens: If you enable push notifications, we collect device tokens to send you notifications.
- Subscription Information: Purchase history and subscription status for managing your subscription.
2. Third-Party Services
We use the following third-party services that may collect information:
-
Supabase — Authentication & Database
Privacy Policy: https://supabase.com/privacy -
RevenueCat — Subscription Management
Privacy Policy: https://www.revenuecat.com/privacy -
Amplitude — Analytics
Privacy Policy: https://amplitude.com/privacy -
OneSignal — Push Notifications
Privacy Policy: https://onesignal.com/privacy_policy
These services may collect data according to their own privacy policies. We encourage you to review them.
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the App.
- Process and manage your subscription.
- Send you push notifications (if enabled).
- Analyze usage patterns to enhance user experience.
- Respond to your inquiries and support requests.
- Ensure the security and integrity of the App.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: With third-party vendors who assist us in operating the App (as listed above).
- Legal Requirements: If required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Retention
We retain your account information and user-generated content for as long as your account is active. If you request deletion of your account, we will delete your data within a reasonable timeframe, except where retention is required by law.
6. Your Rights and Choices
6.1 Opt-Out Options
- Push Notifications: You can disable push notifications through your device settings.
- Analytics: Some third-party services offer opt-out mechanisms. Please refer to their privacy policies.
6.2 Data Deletion
You have the right to request deletion of your account and all associated data. To do so, please contact us at team@myappdesk.dev. We will process your request and delete your user account along with all saved problems, exams, and summaries.
6.3 Access and Portability
You may request access to the personal data we hold about you by contacting us.
7. Children's Privacy
SolvIQ is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at team@myappdesk.dev, and we will take steps to delete such information.
8. Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. By using the App, you consent to such transfers. We ensure appropriate safeguards are in place in compliance with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: team@myappdesk.dev
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Spain and the European Union, without regard to its conflict of law provisions.